Frequently Asked Questions | Custom Anything

Get Your Questions Answered

Here we have compiled the answers to some of our most frequently asked questions

SIGNS

ORDERS

GENERAL

SHIPPING & DELIVERY

Yes! Our signs are designed for both indoor and outdoor use, made with weather-resistant and UV-protected materials to withstand harsh conditions.

Yes, our outdoor signs are waterproof and weather-resistant, ensuring durability even in extreme conditions.

Yes! We use sustainable materials and energy-efficient LED lighting to create eco-friendly signage solutions.

Yes! We offer a 2 year warranty warranty on our signs, covering defects in materials and workmanship.

It depends on your needs! Contact us, and our team will guide you in selecting the best sign based on your location, brand style, budget, and visibility requirements.

Absolutely! We create custom signs for home decor, weddings, events, and personal branding as well.

If you have an older sign that needs repairs or updates, we may be able to help. Contact us with details!

You will receive a confirmation email with order details once your payment is processed successfully.

Our standard production time is 12-15 business days. Once completed, your order will be shipped according to your selected shipping method.

Yes! We keep you updated throughout the process. You will receive an email when your order moves into production and another when it ships.

If you entered incorrect details, such as spelling errors, wrong size, or incorrect address, contact us immediately. We’ll try to make changes if production hasn’t started yet.

Yes! If you need your sign urgently, we offer expedited production and shipping for an additional cost. Contact us before placing your order to confirm availability.

While we ensure timely production and shipping, occasional delays may occur due to external factors. If your order is delayed, we will notify you and provide updates.

Check your spam/junk folder first. If you still haven’t received it, contact us with your name and email, and we’ll resend the confirmation.

If you need a duplicate of a previous order, contact us with your order details, and we’ll assist you in placing a reorder.

Since all signs are custom-made, we do not offer refunds. However, if your sign arrives damaged or defective, we will provide a free replacement.

Simply select your preferred sign type, choose customization options, and place your order online. You can also contact us for a free mockup preview before purchasing.

You can reach us via email, chat, or phone for any inquiries or assistance.

Yes! We offer full customization, including size, shape, font, colors, logos, lighting options, and mounting styles. You can also request a free design mockup before ordering.

If your order is still in the design phase, you can request changes. However, once production has started, cancellations or modifications may not be possible.

Yes, we provide a free digital mockup for your approval before production begins.

Yes, we use Pantone color matching and high-quality UV printing to ensure your sign matches your brand identity perfectly.

Payment Methods are Debit/Credit Card, Shop, Paypal, GPay

When it comes to your options, we’ve seen it all. We consult every customer, asking the important questions to help decide on the appropriate sign. Details regarding budget, atmosphere and surroundings, height, light and regulations all play a role, so bring us your details and we’ll show you the way.

If you're located near our production facility, we may offer a local pickup option. Contact us for details

If your package is lost in transit, we’ll work with the shipping carrier to locate it. If it cannot be found, we will offer a replacement at no extra cost.

We use trusted shipping partners, but if you have a preferred carrier, let us know, and we’ll try to accommodate your request.

Once your sign is shipped, we’ll send you a tracking number to monitor your delivery.

Yes! We ship worldwide. However, customs fees may apply depending on your country’s regulations.